These terms apply to junk removal, cleanout and light demolition services provided by MEGAJUNK LLC (“MEGAJUNK,” “we,” “us”) of Coon Rapids, Minnesota, and to your use of megajunkmn.com.

They’re written in plain language on purpose. We’d rather you actually read them than skim past a wall of fine print.

This page is a plain-language summary of how we work. It is not legal advice, and it doesn’t replace a written agreement for a specific job.

THE MOST IMPORTANT PART

ESTIMATES ARE NOT FIRM PRICES.

A quote we give you by text or by phone is a free, no-obligation estimate, based on the photos and description you provide. It is not a binding price. We cannot see everything in a photo, so we treat it as our best honest read of the job — not a contract.

Texted prices are estimates: small jobs may get a single number and larger jobs an estimated range. Either way, the price is not firm until we confirm it with you on-site.
Every estimate is free and carries no obligation to book.

Your exact price is confirmed in person, in writing, before any work begins. The crew looks at the actual load, gives you the number, and you approve it before anything is lifted.

Once you approve the on-site price, it does not increase mid-job, unless you add items or change the job; any change is priced and approved before we do it.
If you don’t accept the on-site price, you owe nothing — there is no trip charge and no show-up fee. We shake hands and drive away.
If you’re not going to be home, you can approve the price by text or phone before we start instead.

What Can Change an Estimate

An on-site price differs from a texted estimate only when the job itself is different from what we were shown. In practice that means:

Items that weren’t visible in the photos — the stuff behind, under, or inside what you sent.
Additional volume — the load takes up more space in the truck than the photos suggested.
Difficult access — extra flights of stairs, long carries, tight doorways, narrow alleys, items that are hard to get to, or no place to park the truck near the load.
Very heavy items — pianos, safes, hot tubs, solid-wood and other unusually heavy pieces.
Heavy materials — dirt, concrete, brick, tile and shingles are priced by bedload rather than by volume.

Whatever the reason, the number is settled with you before the work starts, never during it and never after.

WHAT YOU PAY FOR

PRICING TERMS.

Our pricing is volume-based: you pay for the space your load fills, from a $125 minimum for a single item and $189 for a 1/8 load, up to $699 for a full load. Very heavy items, items that are hard to get to, and extra flights of stairs cost more, because they take more crew, time or equipment.

The volume rate includes the crew, standard loading and standard disposal fees. These are charged on top of it:

Specialty per-item surcharges for items that require special handling or recycling — freon appliances, TVs and computer monitors, mattresses and box springs, sleeper sofas, pianos and tires.
Bedload rates for heavy material — dirt, concrete, brick, tile and shingles — which are priced by how high they fill the bed of the truck rather than by volume.
Heavy-item, access and stairs charges as described above.

Any price we text you is an estimate or a range. Every charge that applies is listed in the price we confirm with you on-site, and you approve it before work begins.

Payment

The price you approved on-site is the price you pay, and payment is due when the job is finished. If a job needs different arrangements — a landlord, an estate, a business account — agree it with us in writing before we start.

The job is complete and payment is due when the load is on the truck. Because ownership passes on loading and material is disposed of, donated, or recycled right away, the service can’t be undone. If you have a card on file, you authorize us to charge it for the agreed total and for any balance left unpaid. Past-due balances may accrue a late charge of 1.5% per month (18% per year), or the maximum Minnesota law allows, whichever is less, plus reasonable costs of collection.

WHERE THE LINE IS

DEMOLITION LIMITS.

We perform light, non-structural demolition only: sheds, decks, fences, playsets, hot tub demo, above-ground pools, plus concrete patios and small slabs. We do not perform interior demolition, garage teardowns, or any structural work.

We do not perform:

Structural or load-bearing demolition of any kind.
Work that requires a permit we don’t hold, including whole-building teardowns and utility disconnects.
Asbestos or hazardous-material abatement, which is licensed, regulated work.

Demolition debris is priced by volume like any other load; concrete and masonry are priced at the bedload rates. If a job turns out to need a licensed structural contractor or a certified abatement crew, we’ll say so before you’ve paid us anything.

THE SHORT NO LIST

ITEMS WE CANNOT ACCEPT.

Chemicals & solvents
Oils
Liquid paint (dry latex paint out first)
Fertilizers & pesticides
Loose or damaged lithium batteries
Asbestos
Gasoline & fuel
Propane tanks
Storage & oil drums
Oil & waste storage tanks
Medical & biohazard waste
Ammunition, firearms & explosives

Storage and oil drums can only be taken if they are empty with the top and bottom removed. Can’t take one of these? We’ll point you to a safe local disposal site — just ask. The full list lives on our What We Take page.

Scheduling & Access

We work Monday through Saturday, 7am–7pm, across the Twin Cities metro. Arrival windows are our best estimate — traffic, weather and the job before yours can move them, and we’ll text you if that happens.

You’ll provide safe, legal access to the pickup location, including parking for the truck.
Tell us up front about stairs, elevators, gate codes, HOA rules or building hours so we bring the right crew and time.
If we arrive and the location can’t be safely accessed, we’ll work out a new time with you rather than force it.

Your Responsibilities

You own the items being removed, or you have the owner’s permission to have them removed.
Items removed become MEGAJUNK’s property to donate, recycle, or dispose of — double-check for valuables, documents and keys before we load.
Hazardous materials are not included in any job; please set them aside before we arrive.

Our Service

We’re fully insured. We take reasonable care in your home and on your property; if we cause damage, tell us right away and we’ll make it right. We donate and recycle whatever we can. We don’t provide donation receipts or tax advice.

Ownership & What Happens to Your Items

By booking a pickup you confirm that you own the items being removed, or that you are authorized by the owner to have them removed. Ownership of everything we load passes to MEGAJUNK at the moment it goes on the truck. We may donate, recycle, or dispose of it immediately, which means items cannot be reclaimed or returned once loaded. Please remove all cash, jewelry, firearms, medication, documents, and personal data from any electronics before we arrive — we don’t sort or inspect loads for valuables, and we can’t be responsible for something included by mistake.

Hazardous or Hidden Items

If a load contains hazardous material or anything we can’t legally take (see the list above) that wasn’t disclosed, we may leave it behind or stop the job. If such an item is only found after loading or at the disposal site, you agree to pay the extra handling and disposal cost and any fee or fine that results.

Demolition & Outdoor Work

You’re responsible for any permits, HOA or landlord approvals, and for confirming the structure is on your property.
Before we arrive, electrical, gas and water lines to the structure (sheds, hot tubs, sunrooms) must be disconnected and capped by a licensed professional. We don’t disconnect utilities.
If the work involves digging or removing anything set in the ground (posts, footings, slabs), you agree to have underground utilities marked through Gopher State One Call (811) first. We’re not responsible for damage to unmarked underground lines, irrigation or sprinkler lines, invisible pet fences, or private wiring.
Some disturbance to grass, plantings and soil around the work area is normal and isn’t treated as damage.

Damage Claims

We take reasonable care, but moving large items through doorways, stairwells, and tight spaces carries some risk, and a loaded truck is heavy on driveways. Point out any pre-existing damage before we start. If we do cause damage, tell us right away: claims must be reported in writing within three (3) business days of the service date, with photos, and before any repair is made, so we have a fair chance to inspect it. We’ll repair, replace, or pay the reasonable cost of repair, at our option.

We aren’t responsible for: wear or cracks to driveways, curbs or lawns where you asked us to park or drive; pre-existing damage or weakness (loose railings, worn flooring, rot); damage from moving an item along a route you chose after we warned you of the risk; or items you asked us to move but not remove.

Liability

To the maximum extent Minnesota law allows, MEGAJUNK’s total liability for any claim related to a job is limited to the amount you paid for that job. We’re not liable for indirect or consequential damages. Nothing here limits liability that can’t be limited by law.

If You Don’t Have Authority

If you book a job for items or a property you don’t own or aren’t authorized to clear (for example a rental, an estate or a storage unit), you agree to cover any claim, cost or loss that results, including claims from the actual owner.

Job Photos

We may take before-and-after photos of the work area for our records. If we use any in our marketing, we leave out faces, house numbers, licence plates and anything personal. Tell us if you’d rather we didn’t use photos of your job.

Scheduling Changes

We may need to reschedule for weather, unsafe conditions, illness or a truck breakdown; we’ll tell you as early as we can and you won’t be charged for a visit we cancel. If you need to cancel or reschedule, please let us know as soon as possible.

Website

Site content is provided as-is for general information. Any prices, descriptions or service areas on the site can change; the price that applies to your job is the one confirmed with you on-site. The MEGAJUNK name, logo, and site content are ours — please don’t copy them.

Changes & the Rest of These Terms

We may update these terms; the version posted on the day of your job applies to it. If any part of these terms can’t be enforced, the rest still applies.

Governing Law & Contact

These terms are governed by the laws of the State of Minnesota, and any dispute is brought in the state courts of Anoka County, Minnesota. Either party may still bring a qualifying claim in conciliation (small claims) court. Questions about anything on this page? Call or text 763-303-2091, Mon–Sat 7am–7pm. See also our Privacy Policy.

Plain-language summary, not legal advice. For jobs where you sign our Service Agreement, that signed agreement and its Terms & Conditions control. If your situation needs a formal contract — a property management agreement, an estate, a commercial account — call us and we’ll put the specifics in writing before the job.

Terms Of Service